Just some of the great things our customers say about us

To continue to better our customer service, we welcome any feedback on our products and services. If you have any comments, just email us: sales@radbournes.co.uk. We look forward to hearing from you!

Thanks! Just had the paving delivered to my address in Hereford. What a great job, the driver was so helpful and he managed to position the pallet into the front garden., which was an awkward space. I’m relieved and grateful, I will definitely be back when I need more supplies. Thank you so much.

“Just wanted to thank all at Radbournes who helped Ross Angling Club complete their car park project. Special mention to Graham for the swift response to our original enquiry and also transport manager, Nick, for his patience and understanding with all the “chasing” phone calls. And finally thanks to the lorry driver for his exceptional manouvering in a very awkward location.”

“Just a quick note to say how impressed I was with Darren – he was really polite despite having been delayed because of other traffic on the road. He is a credit to your company and I think you ought to be aware of this.”

“This is a note to complement Roy and Tony for their patience and help. Any company is judged from first impressions; in this case first class. Roy and Tony were working in fairly tight surroundings, so the need for care accessing the property and their consideration for our built and growing environment was exemplary. I have already referred Radbournes as a possible supplier to friends planning garden improvements.”

“The gravel has been delivered thank you. Just wanted to say how helpful your driver was too, it is tight coming along the lane but he didn’t mind and went the extra mile to get the gravel far enough into my field so me could get past it. He was really helpful. Thank you very much.”

“Many thanks for offering to do this and we very much appreciate it. And also your kind gesture regarding the charge. I always say that you can judge a company by the way that they handle any problems and Radbourne’s have surpassed themselves. Once again, our sincere thanks.”

“Thank you once again for the most excellent service your company has given us. I would most definitely always recommend you. I also hope to meet you at some point, perhaps when we’re sourcing materials for the back terrace area.”

“I would like to thank Radbournes – you and the delivery driver in particular. Your advice has been so helpful and so gratefully received. Please would you also thank the delivery driver for being so thoughtful in placing the gravel inside the fence and within easy reach of the site.”

“I feel it is only appropriate to express to you, in writing my sincere thanks to you and your team over the efforts to keep HCS supplied with sand bags over the last week. Your employees have worked very hard to keep up with our demands, which have now, I believe, topped the 10,000 mark, so please inform them if you will of my gratitude. You have been most kind in giving us your home telephone number so as we can contact you out of hours. It is reassuring to know that we can obtain and send bags in the middle of the night becomes depleted and that you too are, due to recent events, starting to anticipate demand and preparing yourself accordingly.”

“Thanks for the delivery which was just what I wanted. The driver was very helpful and tipped the load at request, which made the job of shovelling it much easier!”

“I received an order of Granite Chippings from you today and I am writing to commend the professionalism of your driver. He was extremely helpful, unloading the chippings with minimal disruption to us, whilst negotiating the difficult entrance to our drive from the A4103.”

“Just to say thankyou for the good Scottish Red and lighter stone mix – it looks great. Your delivery was on date, on time and the driver was polite, skilful and careful.”

“I would like to take this opportunity to congratulate you on your choice of drivers. I have never met such a cheerful, chatty and obliging person for a long time. I shall ask for his services next time and also recommend him to all my friends.”

“A note of thanks for the brilliant service today. You delivered bang on time and your driver Jim did an awesome job snaking his truck through minimal clearance (eighth inches?) to drop right on the mark, saving us hours. I’m massively impressed.”

“I would be most grateful should you pass my thanks on to Jim. He’s a nice bloke, doesn’t say much, so modest. But his great skill saved our time, his consummate care averted damage to my property and that of my neighbours. My vote for Radbourne’s Truckie of the Year. Jim’s a gem.”

The names and correspondence have been edited for confidentiality purposes, and copies are available at our head office.

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    “The gravel has been delivered thank you. Just wanted to say how helpful your driver was too, it is tight coming along the lane but he didn’t mind and went the extra mile to get the gravel far enough into my field so me could get past it. He was really helpful. Thank you very much.”


    If you are looking for ideas to transform your garden, why not have a look at the projects below. Our customers are never short of ideas how to make the most of our products, and it's great to see them come to life in such an exciting way, so be inspired!

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    Now that Summer has finally arrived, the days are getting longer, the sun is shining, and our minds start to focus on the great outdoors – more specifically, the jobs that need doing in the garden! It’s time to visit Radbournes - they have everything you need to create your ideal garden!