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Ten Point Customer Charter

We are continually working harder to meet your expectations every time you deal with us, and our Customer Charter is part of our commitment to make that happen.

We promise to:
1.  Deliver exceptional customer service
2. Stock a comprehensive range of quality products
3. Offer you the most competitive price available
4. Deliver your order on time wherever possible
5. Develop our staff so that they have the right knowledge and skills
6. Promptly handle your enquiries in an efficient and professional manner
7. Offer the best possible advice to match your needs
8. Make our premises a safe and easy place to load any materials you buy
9. Effectively deal with any problems to ensure your satisfaction
10. Continually improve our service to you

We continually work to deliver the highest possible service, and we value your feedback. Letting us know how we’re doing will help us improve our service to you. Please use our contact form with any comments.

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Radbournes History

35 years of exceptional customer service...

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Proud to support our local community

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